Refund and Returns Policy

Refund & Return Policy

Last Updated: 25-12-2023

Thank you for shopping with us. We appreciate the trust you place in QUICK DIRECT STORE and strive to provide you with a satisfying shopping experience. Please read our Refund & Return Policy carefully to understand your rights and obligations when making a purchase from our website.

1. Refund Policy:

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 15 days return policy, starting from the date of purchase. To be eligible for a refund, the following conditions must be met:

  • The item must be in its original packaging.
  • The item must be unused and in the same condition as you received it.
  • Your receipt or proof of purchase is required.

2. Return Process:

To initiate a return, please follow these steps:

  • Contact our customer support at within the specified return period.
  • Provide your order number and a detailed reason for the return.
  • Our customer support team will guide you through the return process and provide you with a return authorization.

3. Refund Method:

Refunds will be processed in the original payment method used during the purchase. Please allow 3 days for the refund to be credited to your account.

4. Non-Refundable Items:

Certain items are not eligible for a refund. These include:

  • Downloadable software products.
  • Gift cards.
  • Perishable goods.

5. Shipping Costs:

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will replace the item or issue a refund after verifying the issue.

7. Cancellation Policy:

Orders cannot be canceled once they have been shipped. If you wish to cancel an order, please contact us as soon as possible, and we will do our best to accommodate your request.

8. Changes to This Policy:

We reserve the right to modify or update this Refund & Return Policy at any time. Please review this page periodically for changes.

If you have any questions or concerns about our Refund & Return Policy, please contact us at

Thank you for choosing QUICK DIRECT STORE

Unit 2, Hargreaves Street, Colne, Lancashire, BB8 9PB
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